PRIVACY POLICY
Your privacy is important to us. By accessing and/or using Autographer, you agree to the terms of this Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. Autographer reserves the right to change this Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of this Privacy Policy at the time of any such use.
COLLECTION OF PERSONAL INFORMATION
When you access or use the app, Autographer may ask you to provide your email. We use your email to keep your account connected. We may send the occisonal newsletter to you.
HOW YOUR PERSONAL INFORMATION IS USED
Autographer collects your information strictly for billing, licensing and marketing. If you order a product that is to be electronically downloaded, for example, the information is used to verify credit cards, issue the appropriate license receipts and to maintain your customer history.
PROTECTION OF YOUR PERSONAL INFORMATION
The personal information that you provide is protected in several ways. Access by you to your personal information is available through a password and unique customer ID selected by you. We recommend that you do not share your password with anyone. In addition, your personal information resides on a secure server that only select Autographer personnel may access via password. Autographer protects your credit card transaction using SSL encryption and thereby prevents unauthorized parties from viewing such information when it is being transmitted to Autographer. We do not record or keep your full credit card information after your order has been placed.
UPDATING YOUR PERSONAL INFORMATION
You have the right to access and correct your personal information and privacy preferences at any time. To edit your registration information, simply log into your Account Settings.
If you have any questions about this privacy policy, please contact us.
ACCOUNT & DATA DELETION
Your relationship with us is built on trust, a trust we intend to uphold by respecting your privacy and autonomy. Should you decide that you no longer wish to maintain an account with us, the protocol for account deletion depends on your account activity.
ACCOUNTS WITH TRANSACTION HISTORY
For those who have made a purchase, please understand that we are obliged to retain your account information. This is due to the licenses you have purchased being perpetually in your name, thus necessitating the information's archival in your account. The account will be removed and disabled, but all data about previous orders for licensing will remain documented in our records.
A TIMELY RESPONSE
We are aware that your time is valuable, and we strive to process all account deletion requests in a timely manner. Regardless of your account type, once we receive your request for account deletion through contact or support ticket, we commit to processing it within 5 business days, in alignment with industry standards.
This is a testament to our pledge to offer you not just ease and accessibility but also peace of mind in managing your account information. For additional queries regarding account deletion or any other aspect of our privacy policy, please don't hesitate to contact us.
If you have any questions about this privacy policy, please contact us.
ACCOUNT & DATA DELETION
Your relationship with us is built on trust, a trust we intend to uphold by respecting your privacy and autonomy. Should you decide that you no longer wish to maintain an account with us, the protocol for account deletion depends on your account activity.
ACCOUNTS WITH NO TRANSACTION HISTORY
If you have created an account but never made a purchase or downloaded any items, including free ones, you are entitled to request the deletion of your account and data. You can initiate this request by reaching out to us through our contact page.
ACCOUNTS WITH TRANSACTION HISTORY
For those who have made a license purchase or have downloaded items, please understand that we are obliged to retain your account information. This is due to the licenses you have purchased being perpetually in your name, thus necessitating the information's archival in your account. The account will be removed and disabled, but all data about previous orders for licensing will remain documented in our records.
If you have any questions about this privacy policy, please contact us.